Home
Products
Surplus Parts
Specifications
How to Order
Terms and Conditions
Product Design
FAQ
Contact Us
Company
Press Release
Support
Software
International Sales

How to Order

We accept MasterCard, Visa, Discover & American Express.  Orders can be placed Online, by postal mail or ordered by fax at 267-733-9765. NO telephone orders.

International Sales  - Please see our section on International sales to place an order outside the United States or Canada. 

By Mail or Fax:

Fill out the order form with the required products listed (please print clearly), and include the billing address, shipping address, shipping & handling, sales tax (PA only) with the proper payment as shown below. We accept Money orders, certified checks, cashiers checks, and business or personal checks (2 weeks to clear). Credit cards purchases accepted (MasterCard, Visa, Discover & American Express).

  1. Print out the Order Form (PDF Format) or Html Order Form.
  2. Read Terms and Conditions
  3. Fill in today's date, required products, add tax (PA only), shipping & handling, proper payment (please print clearly)
    We accept Money orders, certified checks, cashiers checks, and business or personal checks (2 weeks to clear).
  4. Fill in Billing & Shipping & Credit card information, Make sure you supply a valid email address to receive confirmation when your product is shipped, otherwise no notification will be sent.
  5. Send to:
    Pencom Design, Inc.
    PO Box 645
    Trumbauersville, PA 18970-0645
  6. Or Fax to: 267-733-9765

You may also send an email to the sales department to verify the items are in stock and get a total price including shipping before you place your order.

Make sure you read the Terms & Conditions before placing an order.

In stock items or small production runs are normally shipped 24-48 hours, many items are shipped the same day if order is received before 3PM EST.  Production time will vary on larger orders due to scheduling for the production equipment.

Online Ordering:

Make sure cookies are enabled for your browser 

Navigate to the product you wish to purchase.  At the bottom of the page click on the button next to the price of the item.

FedEx 2, 3 day & overnight shipping is also available, contact the sales  department to expedite your order and receive overnight shipping rates.  Orders must be received by 3PM EDT/EST  to allow sufficient time to package and ship these orders.

Normal Shipments in the lower 48 states are sent FedEx ground, contact Sales for rates to Alaska or Hawaii   FedEx ground times are 1-6 days will vary depending on distance from our location.

To request FedEx FedEx 2, 3 day & overnight shipping enter this request in the special notes section on the online order form as FedEx is not available on the pull down menu.  Priority shipment rates will be charged instead of the standard rates on your credit card, ground and home delivery rates are usually the same as the rates listed on the chart below.

We can also send orders charged to your FedEx number, this request may be placed in the special notes section on the online order.  Contact the sales department for  additional information , shipping FedEx may also include an extra handling charge to cover the additional work required for these shipments.  Orders must be received by 3PM EDT/EST to allow sufficient time to package and ship these orders.

Note: UPS shipments are currently unavailable and FedEx will be used when customer requests UPS as a carrier.  We are also unable to ship using a customers UPS account number!

Shipping Chart

Standard Shipping & Handling Lower 48 States

$7.00 up to $25.00
$8.00 up to $50.00
$10.00 up to $100.00
$12.00 over $100.00

Allow 1-6 days for delivery when notified of shipment by FedEx

Revised 7/29/11

[ Home ] [ Products ] [ Terms & Conditions ] [ Order Form ]

Copyright 2000-2016 Pencom Design, Inc. All rights reserved.    Privacy Policy